Fox Garage Services Frequently asked questions...
3 Doman Road
Yorktown Business Park
Camberley, Surrey
GU15 3DF
Billing and Payment
Why are your prices so competitive?
We are able to operate most of the administration work through our website so this helps us to reduce our costs and overheads. We also have bulk parts buying power with our suppliers which allows us to pass on great savings to our customers without compromising our service levels.
Do I need to pay in advance?
No, you do not need to pay in advance. If you have an agreed quoted price, you are welcome to. But it is not a necessity.
Will you do any work without first consulting me?
No, we will never undertake any work that will incur a charge without your prior agreement, all prices and any issues or changes will be clearly communicated to you.
Booking
Why are your prices so competitive?
We are able to operate most of the administration work through our website so this helps us to reduce our costs and overheads. We also have bulk parts buying power with our suppliers which allows us to pass on great savings to our customers without compromising our service levels.
Do I need to pay in advance?
No, you do not need to pay in advance. If you have an agreed quoted price, you are welcome to. But it is not a necessity.
Do you offer a Collection & Delivery service?
Yes, just let us know you want this service during the booking process in the message box provided, and one of our Service Advisors will contact you to confirm the collection and delivery details. Please Note: this service is only available when a standard or complete service is selected. A small charge is sometimes payable.
Can I reschedule or change my booking details?
Yes, you can call one of our Service Advisors on 01276 704600 and we will be happy to book you in.
Can I book in if I do not have access to a computer?
Yes, you can call one of our service advisors on 01276 704600 and we will be happy to book you in.
What if I need to cancel my booking?
You may cancel your booking at any time before work commences on your vehicle subject to our terms and conditions.
General
Do you offer a Collection & Delivery service?
Yes, just let us know you want this service during the booking process in the message box provided, and one of our Service Advisors will contact you to confirm the collection and delivery details. Please Note: this service is only available when a standard or complete service is selected. A small charge is sometimes payable.
Where do I need to take my vehicle?
Our address is: Fox Garage Services Ltd, 3 Doman Road, Yorktown Business Park, Camberley, Surrey, GU15 3DF.
Do you service any car make or model?
We cover the majority of makes and models on the road, however if you have a specialist vehicle please check before you book.
Do you offer a Collection & Delivery service?
Yes, just let us know you want this service during the booking process in the message box provided, and one of our Service Advisors will contact you to confirm the collection and delivery details. Please Note: this service is only available when a standard or complete service is selected. A small charge is sometimes payable.
What if I need to cancel my booking?
You may cancel your booking at any time before work commences on your vehicle subject to our terms and conditions.
Where do I need to take my vehicle?
Our address is: Fox Garage Services Ltd, 3 Doman Road, Yorktown Business Park, Camberley, Surrey, GU15 3DF.
Are you a VOSA approved MOT test centre?
Yes, we have been a VOSA approved MOT test centre for over 20 years.
Services
Do you offer a Collection & Delivery service?
Yes, just let us know you want this service during the booking process in the message box provided, and one of our Service Advisors will contact you to confirm the collection and delivery details. Please Note: this service is only available when a standard or complete service is selected. A small charge is sometimes payable.
Can I get additional repairs carried out?
Yes, if you would like additional repairs carried out or would like a separate quote for a repair, just add this information in the additional repairs box during the booking process and one of our service advisors will contact you with details.
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